Return Policy

Net Nanny offers a 14 day return policy on all new purchases.

Net Nanny will refund auto-renewals within 90 days of renewal.

Click here to email your request, please include:

  • Email address on your account and/or Order number
  • Detailed reason for your refund request

For faster service from 8am to 5pm MT Monday – Friday use the Chat option in the bottom right hand corner.