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Support Commitment

Responses to customer service/support requests submitted during business hours are completed by the end of the same business day.

Responses to customer service/support requests submitted after business hours or on holidays, are completed by the end of the next business day.

Holidays observed by Net Nanny:

  • New Year’s Day (Friday, January 1)
  • President’s Day (Monday, February 15)
  • Good Friday (Friday, March 25)
  • Memorial Day (Monday, May 30)
  • Independence Day (Monday, July 4)
  • Pioneer Day, Observed  (Monday, July 25)
  • Labor Day (Monday, September 5)
  • Thanksgiving Day (Thursday, November 24)
  • The Day After Thanksgiving (Friday, November 25)
  • Christmas Eve Day, Observed (Friday, December 23)
  • Christmas Day, Observed (Monday, December 26)

Hours

Monday - Saturday, 8 a.m.-5 p.m. MDT

Phone

1-801-508-3596

(US Toll Free at 1-800-485-4008)

E-mail

support@netnanny.com

Support Options

Contact Customer Service