Is the Net Nanny website not working like you expect?

Net Nanny products work with ALL Internet browsers. The instructions below do NOT apply to Net Nanny product functionality. The instructions below only apply to using this website (www.netnanny.com).

Purchasing Net Nanny products and logging in to your account on this website may not work if you don't have JavaScript and Browser Cookies enabled. The instructions below should help you enable JavaScript and Browser Cookies.

Internet Explorer

In your menus at the top of the window, find the 'Tools' menu and click it. The last item in the menu that appears is 'Internet Options'. Click it. A small window will popup with a number of tabs along the top.

To enable Cookies, click the Privacy tab. There is a slider on this screen. Make sure that the slider is not set at the top- 'Block All Cookies'. Anything lower than that on the slider should be acceptable to allow our cookies.

To enable JavaScript, click the Security tab. Click the 'Custom Level' button. Another small window will pop up. Scroll down to a checkbox named 'Active Scripting' and select 'Enable'. Click 'OK' and the small window will close.

Click 'OK' and the other small window will close. You should be ready to go. You can log in now.

Firefox

In your menus at the top of the window, find the 'Tools' menu and click it. The last item in the menu that appears is 'Options'. Click it. A small window will popup with a number of icons along the top and a number of tabs below that.

To enable Cookies, click the Privacy icon. Make sure that 'Allow sites to set Cookies' is checked and 'Keep Cookies' is set to 'until they expire'.

To enable JavaScript, click the Content icon. Click the 'Custom Level' button. Another small window will pop up. Scroll down to a checkbox named 'Active Scripting' and select 'Enable'. Click 'OK' and the small window will close. Make sure that 'Enable JavaScript' is checked. Click the 'Advanced' button and another smaller window will open. Make sure all the checkboxes are checked and click 'OK'. The window will close.

Click 'OK' and the other small window will close. You should be ready to go. You can log in now.

ContentWatch, Inc. is not responsible for your browser or computer's security, or for anything that happens as a result of enabling these features. Like anything, these features are very useful but can be misused by malicious websites. If you feel uncomfortable with having them on, enable them for use on our website and disable them again when you leave.