Playing By the Rules on iOS
Tuesday, March 29, 2011, 10:28 AM
If you're alive and have children, you've probably at least been asked about an iOS (iPhone, iPad, iPod Touch) or Android device. After all, they're very neat and can do lots of fun things. But if you're visiting the Net Nanny website, you're also concerned that some of the things those devices can do are not so good.
We've announced a new release of our mobile tools that will bring our incredible dynamic filtering technology to these top of the line mobile devices, including Android and iOS. With those announcements, some customers have written in to make sure we're going to get it right. One customer wrote in our forums:
"I have found that several miscellaneous apps have an 'embedded browser' that can be accessed through advertisements, FAQ, etc. These browsers essentially allow you to get around any filtering... Are your developers aware of this and will the Net Nanny Iphone app address this issue?"
This issue has been at the forefront of our development conversations, so don't think we're not aware of it. That said, there is sadly not a lot we can do about it. Apple has always taken the approach that when they sell you a product, it is a work of art that should be beautiful and sufficient as-is for their users to use. iOS devices are no different. Because of that, as well as insistence from cell phone carriers no doubt, iOS is pretty restrictive in terms of what you're allowed to do as an app programmer.
Within iOS, Apple lets apps do certain things. One thing they do not let apps do is watch other apps and intercept internet traffic to other apps. Their reasons for doing this are more than just keeping apps under their control. Imagine you had an app from your bank on your phone and a neat Sudoku app you downloaded yesterday was allowed to peek into the bank app and send your account information to someone in another country? So, we do need to limit what apps can do. Unfortunately, to Apple, all apps are created equal, so Net Nanny will have the same restrictions as any other app. So our iOS product will be the Net Nanny browser for iOS. Just as Apple doesn't let us watch what other apps are doing, we can't even watch what the built-in Mobile Safari in iOS is doing. So the only thing Apple will let us do is make our own web browser that will have filtering built in.
I know that will disappoint many people, including us- we hate that it's not the ideal solution, but that's all we can do for iOS devices. Unless Apple changes their app policies just for Net Nanny. Which I doubt.
Basically, you paid for it, but Apple still makes the rules there and we have to follow those rules just like everyone else. Sadly, security and privacy concerns on the device mean that it's more difficult to keep the device safe from objectionable content.
Apple does provide a simple way to lock down iOS devices under Settings > General > Restrictions. Details are at http://support.apple.com/kb/HT4213 (Also be sure to lock down iTunes- http://support.apple.com/kb/ht1904)
Those restrictions together with our Net Nanny browser will do a lot to protect individuals while online on their iOS devices.
For Android devices there are similar problems but the carriers have more say in the Android devices that connect to their network. We have developed a new app for Android (not released yet!) that is capable of filtering the whole device and we're talking with manufacturers and carriers to try to get lower level access and provide real filtering there. Keep your fingers crossed!
Don't worry. We're not satisfied and we will keep pushing to do everything we possibly can to protect your devices.
We've announced a new release of our mobile tools that will bring our incredible dynamic filtering technology to these top of the line mobile devices, including Android and iOS. With those announcements, some customers have written in to make sure we're going to get it right. One customer wrote in our forums:
"I have found that several miscellaneous apps have an 'embedded browser' that can be accessed through advertisements, FAQ, etc. These browsers essentially allow you to get around any filtering... Are your developers aware of this and will the Net Nanny Iphone app address this issue?"
This issue has been at the forefront of our development conversations, so don't think we're not aware of it. That said, there is sadly not a lot we can do about it. Apple has always taken the approach that when they sell you a product, it is a work of art that should be beautiful and sufficient as-is for their users to use. iOS devices are no different. Because of that, as well as insistence from cell phone carriers no doubt, iOS is pretty restrictive in terms of what you're allowed to do as an app programmer.
Within iOS, Apple lets apps do certain things. One thing they do not let apps do is watch other apps and intercept internet traffic to other apps. Their reasons for doing this are more than just keeping apps under their control. Imagine you had an app from your bank on your phone and a neat Sudoku app you downloaded yesterday was allowed to peek into the bank app and send your account information to someone in another country? So, we do need to limit what apps can do. Unfortunately, to Apple, all apps are created equal, so Net Nanny will have the same restrictions as any other app. So our iOS product will be the Net Nanny browser for iOS. Just as Apple doesn't let us watch what other apps are doing, we can't even watch what the built-in Mobile Safari in iOS is doing. So the only thing Apple will let us do is make our own web browser that will have filtering built in.
I know that will disappoint many people, including us- we hate that it's not the ideal solution, but that's all we can do for iOS devices. Unless Apple changes their app policies just for Net Nanny. Which I doubt.
Basically, you paid for it, but Apple still makes the rules there and we have to follow those rules just like everyone else. Sadly, security and privacy concerns on the device mean that it's more difficult to keep the device safe from objectionable content.
Apple does provide a simple way to lock down iOS devices under Settings > General > Restrictions. Details are at http://support.apple.com/kb/HT4213 (Also be sure to lock down iTunes- http://support.apple.com/kb/ht1904)
Those restrictions together with our Net Nanny browser will do a lot to protect individuals while online on their iOS devices.
For Android devices there are similar problems but the carriers have more say in the Android devices that connect to their network. We have developed a new app for Android (not released yet!) that is capable of filtering the whole device and we're talking with manufacturers and carriers to try to get lower level access and provide real filtering there. Keep your fingers crossed!
Don't worry. We're not satisfied and we will keep pushing to do everything we possibly can to protect your devices.

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Comments
When will net nanny be available for apple?
Posted by Anonymous, 14/04/2011 11:44am (2 years ago)
hi Dave, You mentioned: "we have developed a new app for Android (not released yet!) that is capable of filtering the whole device and we're talking with manufacturers and carriers to try to get lower level access and provide real filtering there". Great news indeed:) but I still have to 2 questions which you could clarify. is the release date still 1st half of 2011? Is it going to be compatible also with the Android honeycomb for Tablet pc? Regards Francois
Posted by Anonymous, 14/04/2011 8:00am (2 years ago)
Hi Alex, I appreciate the feedback. An iPhone is effectively just a small computer- you're right. But it's a computer that Apple locks app developers out of- we literally cannot get access to the parts of an iPhone we need to in order to filter everything like we can on a desktop PC. Mobile Nanny requires the iPhone to be jailbroken. While some customers would be ok with that, we feel that most will not want to risk voiding their warranty. And if we did offer a jailbroken solution, it's likely that we would be kept off normal iPhones by Apple. So there are no plans for a jailbroken iPhone solution. The Zscaler solution is interesting but is geared to protecting company assets- not a child who is holding the phone. It works by creating a VPN connection to Zscaler's datacenter. But from what I can see, VPN settings can't be locked down on an iPhone which means a user could just turn off the VPN and the security is gone. I'm not going to ignore you Alex, even if there's no peril. But the company that holds all the cards here is Apple. If you can convince them to let us filter, we will. Until then, we have to do the very best we can with what is possible.
Posted by webmaster, 29/03/2011 1:07pm (2 years ago)
Dear Dave, I realise you are in a tight spot with Apple, but I think many of your customers had hoped for rather more than this from Net Nanny. A browser only solution is no solution. The iPhone either has to be locked down so that much of the functionality is gone (no YouTube, no clickable links in emails, no appstore) or it is easily bypassed. I also don't really get your Sudoko argument. On a full size computer, Net Nanny monitors all traffic. Why not on an iPhone - which is effectively just a small computer. I think you risk losing your market leader position if you don't get this sorted out. K9 offers a very similar service to the one you propose for iPhone for no charge. Two of your rivals also claim to be developing comprehensive filtering software - Mobile Nanny and Zscaler. I am a loyal customer and think your PC products are great. Please don't make me shop around for a rival. I'm sure I'm not the only one in this position, so ignore me at your peril. Best regards, AR.
Posted by Anonymous, 29/03/2011 11:49am (2 years ago)
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