I do not have a Windows Desktop or Taskbar after installing ContentProtect & McAfee Privacy Services.

Net Nanny 6.5 • 21 November 2008

This article refers to an older version of this product.

If you have installed ContentProtect & McAfee Privacy Services but you do not see your Windows Desktop icons or Windows Taskbar, please give Windows 15 to 20 minutes to boot. This should allow Windows to resolve the issue and boot-up correctly.

After you have successfully loaded Windows, click on Start > Control Panel > Add/Remove Programs. Then select to remove ContentProtect. Type in your Uninstall Password. When prompted to remove shared files select "Yes to All". Restart the computer.

After you have successfully loaded Windows, click on Start > Control Panel > Add/Remove Programs. Then select to remove McAfee Privacy Services. Restart the computer.

After your computer has restarted you can reinstall ContentProtect.

Important: Disable any Internet Security Software, Firewalls, Anti-Virus, or Anti-Spyware software before reinstalling ContentProtect.