phpMyFAQ should be the answer for all questions in life http://www.netnanny.com/rss/latest http://www.netnanny.com/kb/15 Sat, 22 Nov 2008 00:06:00 GMT
Please note that one of the main causes for slow or no connectivity is that the firewall, anti-virus and/or anti-spyware programs did not get disabled during installation. One of the first troubleshooting steps that can be taken is to uninstall and reinstall making sure these items are disabled during install. Click the link below for instructions for disabling common firewalls.

Instructions for disabling commonly used firewalls

For further troubleshooting uninstall Net Nanny or ContentProtect

• If uninstalling does not resolve your slow browsing or does not resolve your lack of internet conectivity please:
  
  • Click StartRun, type SPORDER, click "ok."
  • Do you see any of the following in the list: CWHOOK, CWLSP or CWALSP
  • If you see any of those items listed after uninstalling Net Nanny or ContentProtect you can contact our technical support via e-mail at support@contentwatch.com or call us toll free at 1-800-485-4008. Our phone support is available Monday - Friday from 8am to 5pm (MST).
  • Please note also if you see an entry for SpamSubtract this could be causing the problem and will need to removed from your computer before reinstalling.
  
  
  
• If uninstalling the program does resolve the issue regarding internet connection or slowness, please send the following information to our technical support team at support@contentwatch.com so that they can assist in troubleshooting the cause:

System Information Request

• Click 'start' > 'run' type msinfo32 and press 'ok'.
• At the top of this System Information window, click 'File' and then 'Save'. Choose 'Desktop' for the 'Save in:' box. Type sysinfo in the 'File name:' box and click 'Save'.
• After it is done gathering your system information, there will be a sysinfo.nfo file on your desktop.
• Send that file as an attachment to me as reply to this e-mail as to keep all information together.

Please provide the registration number you have installed or the one that you are trying to install with.]]> http://www.netnanny.com/kb/32 Fri, 21 Nov 2008 23:20:00 GMT

Stylish and user-friendly Interface

Enhanced performance for faster surfing

Filtering of encrypted and secure proxy websites

PC game management using ESRB™ ratings

Social networking profile reporting

Customizable “Safe List” capability (White List)

Alerts for Predator and Cyberbully behavior

User creation assistant with age-based settings

Instant sync of any changes made remotely

Automatic filter definition updates

And much, much more...]]> http://www.netnanny.com/kb/553 Fri, 21 Nov 2008 23:18:00 GMT Once logged in click on the double arrows (>>) to the right, click on "Login Type", select the "Users" radio button and click Save Changes.
Reboot your computer and Net Nanny will run in "User Mode".
With Net Nanny 6.0, Default Mode was discontinued.]]> http://www.netnanny.com/kb/127 Fri, 21 Nov 2008 23:16:00 GMT http://www.netnanny.com/kb/49 Fri, 21 Nov 2008 23:14:00 GMT