Why am I getting errors during the scan?

Category: ContentCleanup

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At times Cleanup may close out of the scan when coming across an image file. Usually a .tif or .png file is the culprit. We are aware of the issue and are working on a fix. In the meantime you can tell Cleanup to avoid .tif and .png file scanning. Open Cleanup and Click 'Settings' then 'Scan Type' Check the plus sign for 'images' then uncheck the box for 'tif' and 'png' then hit 'ok' then 'apply'.




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ID #1306

Last update: Friday, September 1, 2006
Revision: 1.0