This message comes up for a variety of reasons, all related to ContentProtect not being able to contact the ContentWatch servers at Windows bootup, to download any remote setting changes that could have been recently made.

o I'm using dial-up Internet
Because ContentProtect is programmed to contact the ContentWatch servers within moments of the computer turning on, a dial-up connection will prevent ContentProtect from contacting the servers and this message will appear everytime the computer is turned on.

• I'm using High Speed Internet
  1. What software firewall are you using? Go here to determine if your firewall is not compatible with ContentProtect.
  2. If your software firewall was not listed as an incompatible firewall please ensure:
     • Your firewall is set to Medium security
     • That all the ContentProtect .exe's are in the exception list
     • Ports 443 & 80 are open in both a software and hardware firewall.

If you need assistance with any of the above firewall suggestions, please contact the tech support for the firewall you are using.