If your computer came with Net Nanny already installed, you may be prompted for a "Parental Control Security Code".

Q: What is a Parental Control Security Code?
A: It allows you to setup and configure the Net Nanny software. Without it, you will not be able to manage your settings or view reports. Don't worry though, Net Nanny will continue to filter with its default settings, with or without the Parental Control Security Code.

Q: Where can I find the Parental Control Security Code?
A: If Net Nanny came pre-installed with your hardware (laptop, desktop, mobile phone, etc) then you should have received a sheet of paper included with its packaging. It will be clearly marked as the Parental Control Security Code.

Q: What if I can't find the Parental Control Security Code?
A: We understand that these things can happen and we'd hate to see you miss out on an awesome product like Net Nanny. If by some strange turn of events, you can't find the Parental Control Security Code just let us know - and we'll help you get a new one for your installation. Before going on with the installation, just give one of our friendly Customer Support Representatives a call, and they'll hook you up: 1-800-485-4008, 8:00 am - 5:00 pm Monday through Friday (Mountain Standard Time).