If anti-virus e-mail scanning is active/turned on, while Net Nanny is installed, this will interfere with POP3 based e-mail accounts ability to send/receive e-mail.

Please disable your anti-viruses e-mail scanning. If you do not know how to do this please refer to the user's manual or the tech support for your anti-virus.

Disabling your anti-viruses e-mail scanning will not disable your anti-viruses ability to intercept and quarantine viruses.