With Net Nanny installed, some websites hang and don't load, why?

Category: Net Nanny

Print this record



Please note that one of the main causes for web pages not loading is that the firewall, anti-virus and/or anti-spyware programs did not get disabled during installation. One of the first troubleshooting steps that can be taken is to uninstall and reinstall making sure these items are disabled during install. Click the link below for instructions for disabling common firewalls.

Instructions for disabling commonly used firewalls



For further troubleshooting uninstall Net Nanny or ContentProtect



  • If reinstalling does not fix the problem, please send the following information to our technical support team at support@contentwatch.com so that they can assist in troubleshooting the cause. Please also include the list of sites that you are having difficulty loading.

    System Information Request
    • Click 'start' > 'run' type msinfo32 and press 'ok'.
    • At the top of this System Information window, click 'File' and then 'Save'. Choose 'Desktop' for the 'Save in:' box. Type sysinfo in the 'File name:' box and click 'Save'.
    • After it is done gathering your system information, there will be a sysinfo.nfo file on your desktop.
    • Send that file as an attachment to me as reply to this e-mail as to keep all information together.


    Please provide the registration number you have installed or the one that you are trying to install with.




    • Average rating: 1.59 out of 5 (49 Votes )

    Please rate this entry:

    completely useless 1 2 3 4 5 most valuable

    Tags: -

    Related entries:

    You cannot comment on this entry

    ID #1640

    Last update: Monday, August 18, 2008
    Revision: 1.0