If you are missing the software, you may already have the files you need to re-install.

If you wish to try to find the software, it may be in the folder C:WindowsTempNet NannyDisk1 or try a serach for NN42FULL.EXE or NN5FULL.EXE (depending on your version):

Start-> Find-> Files or Folders
Make sure "Look In:" reads "My Computer"
Enter NN5 into the search and hit "Find Next"



If you purchased from our website (www.netnanny.com), you can re-download the software from https://www.netnanny.com/account. You will need your order number and password or the last 5 digits of the credit card and the email address you used when you originally purchased the software. If you have any questions about your account, please email us directly at support@contentwatch.com.

If you originally received an unlock key or serial number, you will need to enter that name/key or serial number once you install the software to unlock it. You can find your unlock name/key, or serial number from https://www.netnanny.com/account.

If you purchased a CD from a retail store, the serial number or unlock name/key are on the flap of the envelope that the CD came in.

If you purchased the software from a different web site, you will need to contact their customer service for another download.