Why am I getting Invalid User Name or Password?
Category: Net Nanny
If you are reinstalling and you get this message, please note that the e-mail address needs to match the one used in the initial installation of the program. If you do not remember what this is you can contact our support with the information below and they can provide this to you.
If you have forgotten the password you can click on Forgot Password and follow the prompts to recover it that way or you can contact our support with the information below and they will ask you the secret question that was setup during the initial installation and once that is answered they can reset the password for you.
For assistance please send an email to support@contentwatch.com with your full name and product registration number. Or call support at 1.800.485.4008.
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Last update: Friday, August 1, 2008
Revision: 1.1