Please use the instructions below to disable Norton Internet Security and Norton 360:

Disabling Norton

• Open Norton Internet Security
• Click on Norton Internet Security tab
• Select Settings
• Click Auto- Protect > Turn Off
• Click Personal Firewall > Turn Off (to enable click on Turn On)

Disabling Norton 360

• Start Norton 360.
• In the Norton 360 main window, in the upper-right corner, click Tasks & Settings.
• In the Tasks & Settings window, on the right, click Change Advanced Settings.
• In the Advanced Settings window, click Virus & Spyware Protection Settings.
• In the Automatic Protection Settings tab, uncheck Turn on Auto-Protect, and then click Apply.
• Under "How long would you like to disable Auto-Protect for?" select Until I turn it back on, and then click OK.
  
• Click Firewall Protection Settings.
• Under Firewall, click Off.
• Click Apply.
• Under "How long should the firewall remain turned off?" select Until I turn back on, and then click OK.
• Click Close

  
  
  If these instructions do not pertain to the version of the software that you have please contact Norton Technical Support.