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    • CommentAuthorAnonymous
    • CommentTimeAug 6th 2009 edited
     
    If anyone is curious, it doesn't work on Windows 7. You can't get to the internet at all, even in Admin mode.
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeAug 6th 2009 edited
     
    Windows 7 is not a supported platform at this time. We will have a Windows 7 version by the time Windows 7 is fully released by Microsoft.
    • CommentAuthorjfmoots
    • CommentTimeAug 9th 2009 edited
     
    Windows 7 is out. Now what?
    • CommentAuthorAnonymous
    • CommentTimeAug 10th 2009 edited
     
    I am using Net nanny and Windows 7- so far seems OK.
    Not in Compatibility Mode either
    • CommentAuthorjfmoots
    • CommentTimeAug 10th 2009 edited
     
    I get the same results as the original poster. It was present during the upgrade and the first time I tried to access the Internet with IE8 I just got a blank screen. I left the screen up and uninstalled Net Nanny and Bingo! IE finally presented the page. I then tried to re-install Net Nanny and it fails on the C++ distribution install.
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeAug 10th 2009 edited
     
    If the Visual C++ installation is failing, try installing it directly from Microsoft using the link below and then reinstalling Net Nanny

    http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en

    Net Nanny will have a Windows 7 available by the time Window 7 is fully released.
    • CommentAuthorjfmoots
    • CommentTimeAug 11th 2009 edited
     
    I'll try that.

    I'm scratching my head though... Windows 7 is out. My release is the full release. Are you meaning your update will be out by the time is hits the store shelves? That's got to be soon...
    • CommentAuthorwebmaster Forum Administrator ~
    • CommentTimeAug 12th 2009 edited
     
    Actually, only the Release Candidate is out. Windows 7 will not be officially released until October 22. Microsoft has made a big push to get lots of people using the Release Candidate and that is what you're using. But the actual release date is what we base our development schedule on.

    http://windows.microsoft.com/en-US/windows7/products/home?os=nonwin7
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeAug 14th 2009 edited
     
    We won't be Windows 7 compatible until our next release, but if you are using Windows 7 and can't get to the internet with Internet Explorer you can turn off Protected Mode and it should work fine.

    To turn off Protected Mode, double click on the words Protected Mode in the bottom right hand corner of the browser and that will popup a window with the option to uncheck Enable Protected Mode. Once this is unchecked and the browser is refreshed, the internet should work.

    This should all be resolved by the time we have our next release that will be fully Windows 7 compatible.
    • CommentAuthorAnonymous
    • CommentTimeAug 15th 2009 edited
     
    My son's laptop has windows 7 and we would like to purchase your product, but are wondering if we should wait until the next release so that it will work properly.
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeAug 17th 2009 edited
     
    The decision to buy Net Nanny for Windows 7 would need to be up to you as it is not a supported platform yet. We hope to have a Windows compatible version out within 6 to 8 weeks.
    • CommentAuthorLP2ham2b
    • CommentTimeAug 21st 2009 edited
     
    <If anyone is curious, it doesn't work on Windows 7. You can't get to the internet at all, even in Admin mode.>

    I installed FireFox onto Windows 7 of the new laptop prior install Net Nanny6. FireFox connects to intrenet just fine, while IE8 is going NO-where!!!
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeAug 21st 2009 edited
     
    We won't be Windows 7 compatible until our next release, but if you are using Windows 7 and can't get to the internet with Internet Explorer you can turn off Protected Mode and it should work fine.
    • CommentAuthormike808
    • CommentTimeSep 7th 2009 edited
     
    You shouldn't worry about waiting until the release of Net Nanny for Windows 7.

    Net Nanny is a subscription product, and upgrades are included during your subscription.

    So purchase today, and when the new version is available, upgrade or get an additional seat for the new machine.
    • CommentAuthorjfmoots
    • CommentTimeSep 7th 2009 edited
     
    Windows 7 is not only release in a RC form. It's out via RTM (Release to Manufacturer) That means it's going to be on new shipping PCs. You guys need to pick up the pace... It's not like Microsoft has been keeping Window 7 a secret. It's been available in BETA and RC candidates for a long time.
    • CommentAuthorwebmaster Forum Administrator ~
    • CommentTimeSep 8th 2009 edited
     
    Sorry I wasn't more clear- I meant that Windows 7 is not in consumers' hands except as part of the Beta and RC programs- I have it myself. But it won't be shipped on new computers or sold or distributed until October 22.

    It's a tricky change in the software development industry- it's one thing to have everything ready by a certain date, but when Microsoft allows everyone that wants it to download the new Windows before that date, it makes that date (almost) meaningless. For those having trouble with Windows 7 and Net Nanny, I feel your pain and we're working on it as quickly as we can.
    • CommentAuthorAnonymous
    • CommentTimeSep 21st 2009 edited
     
    I am using Vista with all Windows updates installed and just upgraded Net Nanny 6.0.4.9. IE 8 no longer loads a page - even when protect mode is taken off. Chrome and Safari work just fine. Any thoughts?
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeSep 23rd 2009 edited
     
    Please try to uninstall and reinstall Net Nanny making sure to disable your firewall and anti-spyware/anti-virus programs and if you are still having problems please contact our tech support at support@contentwatch.com.
    • CommentAuthorAnonymous
    • CommentTimeSep 24th 2009 edited
     
    Will Windows 7 version of net nanny support 64bit version of windows? - Thanks for taking the time to answer these questions - though tedious and painful at times...
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeSep 25th 2009 edited
     
    Net Nanny cannot filter the 64bit web browser, but the latest version allows the Admin to block access to 64bit applications from accessing the internet.
    • CommentAuthorAnonymous
    • CommentTimeSep 29th 2009 edited
     
    How will be notified when Windows 7 support is available?
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeSep 29th 2009 edited
     
    It will be posted on our Website once it is released.
    • CommentAuthorAnonymous
    • CommentTimeNov 18th 2009 edited
     
    I've downloaded the latest the ContentWatch for my Windows 7, and when I tried to install it, a message told me I have to use "Check for Updates" from Net Nanny. When I tried to "Check for Updates" from Net Nanny I got the message "Unable to launch the ContentWatch Updater!". Please help. I've just upgraded my OS from Vista to Windows 7.
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeNov 18th 2009 edited
     
    Right click the Net Nanny icon in your system tray and choose 'About'. What version does it show? If it is not version 6.0.5 please remove the program and go to www.netnanny.com and login to My Account as a Returning User. The download for the latest version is always stored there.
    • CommentAuthorAnonymous
    • CommentTimeNov 30th 2009 edited
     
    NO IE8, however Chrome works great, which I use 99% of time anyways but WindowsUpdate site insists on IE....I've read thru the thread and i get it...Win7 not supported yet but in the interest of helping here is the error message i get after installing NetNanny in Win7: "cant read value of key 'HKLMSOFTWARE|MicrosoftWindowsNTCurrentVersionTimeZonesPacific Standard Time' (error 2: the system cannot find the specified file)" Hope this helps.
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeDec 1st 2009 edited
     
    Windows 7 is now supported with version 6.0.5. If you don't have this version please Check for Updates or uninstall and reinstall to get the latest version.



    Go to www.netnanny.com and login to My Account as a Returning User. The latest ownload and registration number are always stored there.
    • CommentAuthorAnonymous
    • CommentTimeDec 2nd 2009 edited
     
    on Septemeber 25th, WPhillips Forum Administrator wrote: "Net Nanny cannot filter the 64bit web browser, but the latest version allows the Admin to block access to 64bit applications from accessing the internet." I have just started to use 64 bit Windows 7 and i noticed that with default settings, Net nanny was blocking 64bit applications from accessing the internet.

    I know i can disable this 'block', but i am curious to know why this block was placed there in the first place?
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeDec 2nd 2009 edited
     
    Net Nanny cannot filter the 64bit browser, so the option to Block 64bit internet applications will not allow users to surf the 64bit browser unfiltered.

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