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Category: Product Issues

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    • CommentAuthorkram12us
    • CommentTimeNov 14th 2009 edited
     
    i installed net nanny on 11-14-09,
    since i cannot access the internet,
    i have set the time to allow 24 hours,
    it sends an email saying its access is blocked due to time? i can access windows to update but not internet explorer.
    • CommentAuthorWPhillips Forum Administrator ~
    • CommentTimeNov 16th 2009 edited
     
    Please contact our support group at support@contentwatch.com withe a description of your issues as well as the information below.



    Please send me your System Info:
    Click 'start' > 'run' type msinfo32 and press 'ok'.
    At the top of this System Information window, click 'File' and then 'Save'. Choose 'Desktop' for the 'Save in:' box. Type sysinfo in the 'File name:' box and click 'Save'. After it is done gathering your system information, there will be a sysinfo.nfo file on your desktop. Send that file as an attachment to me as reply to this e-mail as to keep all information together.

    Please provide the registration number you have installed or the one that you are trying to install with.

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