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Dave Lyon

Dave Lyon

Web Operations Manager

Dave is the manager of Web Operations at ContentWatch, Inc. and is the proud father of four young children. He spends his time trying to make the Netnanny.com and ContentWatch.com websites better, researching family history, reading, tinkering with his computer, and of course taking care of his family.

He lives in Oklahoma.

Playing By the Rules on iOS

Tuesday, March 29, 2011, 10:28 AM

If you're alive and have children, you've probably at least been asked about an iOS (iPhone, iPad, iPod Touch) or Android device. After all, they're very neat and can do lots of fun things. But if you're visiting the Net Nanny website, you're also concerned that some of the things those devices can do are not so good.

We've announced a new release of our mobile tools that will bring our incredible dynamic filtering technology to these top of the line mobile devices, including Android and iOS. With those announcements, some customers have written in to make sure we're going to get it right. One customer wrote in our forums:

"I have found that several miscellaneous apps have an 'embedded browser' that can be accessed through advertisements, FAQ, etc. These browsers essentially allow you to get around any filtering... Are your developers aware of this and will the Net Nanny Iphone app address this issue?"

This issue has been at the forefront of our development conversations, so don't think we're not aware of it. That said, there is sadly not a lot we can do about it. Apple has always taken the approach that when they sell you a product, it is a work of art that should be beautiful and sufficient as-is for their users to use. iOS devices are no different. Because of that, as well as insistence from cell phone carriers no doubt, iOS is pretty restrictive in terms of what you're allowed to do as an app programmer.

Within iOS, Apple lets apps do certain things. One thing they do not let apps do is watch other apps and intercept internet traffic to other apps. Their reasons for doing this are more than just keeping apps under their control. Imagine you had an app from your bank on your phone and a neat Sudoku app you downloaded yesterday was allowed to peek into the bank app and send your account information to someone in another country? So, we do need to limit what apps can do. Unfortunately, to Apple, all apps are created equal, so Net Nanny will have the same restrictions as any other app. So our iOS product will be the Net Nanny browser for iOS. Just as Apple doesn't let us watch what other apps are doing, we can't even watch what the built-in Mobile Safari in iOS is doing. So the only thing Apple will let us do is make our own web browser that will have filtering built in.

I know that will disappoint many people, including us- we hate that it's not the ideal solution, but that's all we can do for iOS devices. Unless Apple changes their app policies just for Net Nanny. Which I doubt.

Basically, you paid for it, but Apple still makes the rules there and we have to follow those rules just like everyone else. Sadly, security and privacy concerns on the device mean that it's more difficult to keep the device safe from objectionable content.

Apple does provide a simple way to lock down iOS devices under Settings > General > Restrictions. Details are at http://support.apple.com/kb/HT4213 (Also be sure to lock down iTunes- http://support.apple.com/kb/ht1904)

Those restrictions together with our Net Nanny browser will do a lot to protect individuals while online on their iOS devices.

For Android devices there are similar problems but the carriers have more say in the Android devices that connect to their network. We have developed a new app for Android (not released yet!) that is capable of filtering the whole device and we're talking with manufacturers and carriers to try to get lower level access and provide real filtering there. Keep your fingers crossed!

Don't worry. We're not satisfied and we will keep pushing to do everything we possibly can to protect your devices.

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Comments

  • hi Dave, You mentioned: "we have developed a new app for Android (not released yet!) that is capable of filtering the whole device and we're talking with manufacturers and carriers to try to get lower level access and provide real filtering there". Great news indeed:) but I still have to 2 questions which you could clarify. is the release date still 1st half of 2011? Is it going to be compatible also with the Android honeycomb for Tablet pc? Regards Francois

    Posted by Anonymous, 07/11/2012 4:29am (7 months ago)

  • Any updates on a release date for the Android app? We've just, in horror, realised the necessity for this for our 11-year old. I am more than willing to beta test it.

    Posted by niklasw, 07/11/2012 4:29am (7 months ago)

  • I would like to follow up with the comments made by Myles Christensen. The issue of embeded browsers is very serious in my opinion as ios products continue to grow in popularity. It does not appear that Apple cares about this issue as they do not appear to be doing anything about it. I love my iphone and ipad, but I am tired of reviewing every single app for embed browswers, and I am very limited on what apps I can install on my devices. If Apple will not allow a filter that monitors the activity of other apps, then they must provide a solution for embeded browsers. I believe that ios should include a control feature that prevents embeded browsers from functioning. This way many will be able to enjoy most of the features of ios devices, but will be protected from full on access to the internet. Is there anything that can be done about this? It seems like Content Watch could at least make an effort to push Apple in this direction. I know that this would benefit thousands of individuals and families.

    Posted by accdrummer, 04/11/2011 8:08am (2 years ago)

  • Hi Dana, As soon as we can we will. But as of now, Apple doesn't allow any app to monitor text messaging. It's similar to the general lockdown I described in the article- they don't let any app watch another app. Although this may increase security for the iPhone, it's basically security that's working on the side of our children against us as parents.

    Posted by webmaster, 23/09/2011 7:44am (2 years ago)

  • My 14 year old daughter REALLY wants and iphone. I happen to have an extra one... I am comfortable locking down her internet exposure... but the piece of mobile netnanny that has been invaluable to me is the text message monitoring. Can I still monitor text messaging this iphone if I give it to her with the new mobile netnanny product? I works great on her current android phone.... Thank you! Dana

    Posted by dlwilson, 22/09/2011 8:29am (2 years ago)

  • Thanks Niklas- we'll let you know if we need an extra beta tester. Right now we're planning on a late summer release. We're just trying to get everything as smooth as we can make it. You can sign up to be notified at http://www.netnanny.com/mobile

    Posted by webmaster, 05/07/2011 9:53am (2 years ago)

  • Any updates on a release date for the Android app? We've just, in horror, realised the necessity for this for our 11-year old. I am more than willing to beta test it.

    Posted by niklasw, 03/07/2011 7:46am (2 years ago)

  • Thanks Myles- that's a great resource you've put together. We'll definitely include it in our own resources and see how we can promote it.

    Posted by webmaster, 26/05/2011 2:42pm (2 years ago)

  • Dave, I discovered this problem of embedded browsers several months ago and contacted Apple about it. They said they would look into it, but I haven't received a resolution yet. But then I realized that even though they are pretty sure the iOS is perfect, they do cave in to public pressure from time to time. So I've set up a Facebook Page to try and bring some attention to the problem: http://www.facebook.com/pages/Protect-Kids-From-the-App-Store/137201153016417 It includes a list of some of the apps with embedded browsers and the number of links needed to access the Internet. The solution wouldn't be that difficult. All Apple needs to do (in the short term) is correctly label apps with browser access as 17+. Then a user simply needs to set the age rating for the device, disable Safari and use NetNanny as the browser. In the long term, they could allow the user to set their own default browser. But the current situation of needing the test every single, innocent-looking, 4+ age rated app to make sure it can't access the Internet is absurd. Any publicity you could bring to this would help the effort. Thanks, Myles

    Posted by MylesC, 26/05/2011 11:34am (2 years ago)

  • @Francois- Yes, the release date is still planned for the 1st half of 2011. And yes- Honeycomb is supported. @Ryan- I can't really give a specific date yet. We're working hard on it, though!

    Posted by webmaster, 15/04/2011 9:38am (2 years ago)

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